For hygiene and safety reasons, pierced earrings are non-returnable unless they are faulty or not as described.
We process and dispatch orders the next working day. Delivery usually takes 3 to 4 working days. You'll receive a tracking number once your order is shipped.
If your order arrives damaged, please email us at info@token-accessories.com within 2 working days. We will respond within 24 hours to resolve the issue.
Once your return arrives at our facility, we will process your refund within 4 working days. You will receive a confirmation email once the refund has been issued.
